Cancellation & Refunds

Since the Convention incurs certain expenses before the Convention, it is necessary to impose the following cancellation policy:

• Registrations cancelled more than 60 days before the event are eligible for an 80% refund of the registration fees paid.
• Registrations cancelled less than 60 days but more than 30 days before the event are eligible for a 50% refund of the registration fees paid.
• Registrations cancelled less than 30 days before the event are no longer eligible for a refund.

Substitutions from the same company are possible within seven days before the Convention at no charge. All cancellations must be received by email to convention@awmac.com.

Refunds will be provided by cheque or by applying a refund to the credit card used in registering. There will be no refunds granted for Participants who do not meet the conditions outlined above. Delegates who do not attend meals, receptions, or coffee breaks included in the registration fee will not receive a refund equivalent to the cost of the meal.

If AWMAC cancels or postpones the Convention or any event that incurs an additional charge, AWMAC will issue a full refund for the Participant’s paid registration.

To contact us for more information, please email convention@awmac.com.